G.D.G. Software
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G.D.G. Software Privacy Policy

Last policy update on October 10th, 2026.

We take your privacy seriously. We collect standard industry information to provide you with better software and services as described below.

Some of our websites dedicated to our software products have their own privacy policies. You can read the corresponding privacy policy on those websites.

This Privacy Policy, also referred to as the Personal Data Protection Policy, explains the types of personal data we collect, store, process, and the purposes for which G.D.G. Software SAS (“G.D.G. Software” or “we”) uses personal data for which you are responsible. If you have any questions regarding this Personal Data Protection Policy or the use of personal data for which you are responsible, please contact us by email or postal mail at the addresses provided below.

1. Collection and Processing of Personal Data, Information

Website Visitors

  • Name, email address, and other contact information: We collect personal information when you submit web forms on our websites (e.g., via our Contact form), including opportunities to sign up for and agree to receive email communications from us. We may also request such personal information if you choose to use interactive features of the websites, such as participating in surveys, requesting customer support, or otherwise communicating with us. Communications will be sent in accordance with applicable law.
  • Log Files: As with most websites and services delivered via the Internet, when you visit our website, we gather certain information and store it in log files. This information may include, but is not limited to, Internet Protocol (IP) addresses, system configuration information, URLs of referring pages, and locale and language preferences. This information is used to generate aggregate statistical data to analyze trends and administer the site, and may be kept in anonymized form for historical records. IP addresses are not linked to personally identifiable information.
  • Cookies and Other Tracking Technologies: For information about how we use cookies and how you can control them, please visit our dedicated cookie policy page.
  • Interactive Areas: Our website may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“Interactive Areas”). If you choose to participate in these Interactive Areas, please be aware that any information you post may be read, collected, and used by others who access it. If you wish to remove your personal information from any of our Interactive Areas, please see the section below entitled, Your Data Rights.

Customers

We collect personal information you provide when you purchase our software products through our resellers. This may include, but is not limited to, your name, company name, email address, IP address, billing and/or shipping address, phone number, and payment method name. We never have access to credit card or other sensitive payment information during purchases.

Paddle and FastSpring are our official resellers (Merchants Of Record):

  • Paddle.com Market Ltd: Judd House 18-29 Mora Street London EC1V 8BT United Kingdom.
  • Bright Market, LLC d/b/a FastSpring, ATTN: Privacy Department, 801 Garden Street, Santa Barbara, CA 93101, United States of America.

All sales and purchases of software licenses for our software are handled by Paddle or FastSpring. You can see their privacy statement: Paddle or FastSpring.

Customer Account on This Website

When you create a customer account on this website, we store your name, your email address and your password (hashed, never in clear), the activation codes and licence details of the products you own, the secret of two-factor authentication if you enable it, and the date of your last login. We use this data to sign you in on this website and, with the same account, on the customer area of our product websites and on our community forum, to show you your licences and activation codes, and to secure your access. We process it to provide the service you ask for when you create the account (performance of a contract), not on the basis of your consent. The account and the licence details attached to it are kept for as long as the account exists; you can ask us to delete your account at any time (see section 5): the account data is then deleted or anonymized, except what we must keep for legal or accounting reasons, such as purchase records.

If you choose to sign in with Google, Google sends us, with your authorisation, your email address and whether Google has verified it, the identifier of your Google account, and your first and last name. We use the email address and the identifier to find or create your account and to recognise you at your next sign-in, and we store the identifier with your account. We never receive your Google password. Google's own privacy policy applies to the sign-in itself.

How We Use Personal Data

We may use personal data, in our sole discretion, to meet any applicable legal requirements, investigate and prevent potential fraud, abuse, or other unlawful activity, manage software licenses, manage software activations, manage user accounts, study usage metrics, provide our software or other products and services, protect the legal interests of G.D.G. Software, our resellers, and our users, or develop and improve our software products and services.

When We Share Personal Data

We may share personal data to the extent necessary, in our sole discretion, to meet any applicable legal requirements, investigate and prevent potential fraud, abuse, or other unlawful activity, or protect the legal interests of G.D.G. Software, our resellers, and our users.

We may also share personal data with our resellers and contracted third parties, consistent with the terms of this policy and the adoption of adequate technical and organizational measures.

How We Use Personal Data to Contact You

We may process your personal data in order to:

  • Contact you if you have requested information or communication from us;
  • Provide you with product updates and upgrades, special offers, pricing information, newsletters, and other information on our behalf;
  • Undertake promotional activities where you have consented to such activities;
  • Permit you to access the website's customer area or services, and to receive products, updates, or services in connection with keys, login codes, or other information as may be required;
  • Provide you with effective customer service and/or technical support;
  • Manage the software licenses you purchased;
  • Modify our websites according to your interests.

In the event of a merger, acquisition, or asset sale, we may disclose your personal data to the prospective seller or buyer of such business or assets.

Newsletter

With your explicit consent in line with the double opt-in procedure, we use your email address and other information you have provided to send out our newsletter. You can unsubscribe at any time by clicking the deactivation link provided in every newsletter.

The text of the consent is as follows: By continuing, you accept the privacy policy, which indicates that you give your consent to be in touch with us via email using the information you have provided in the form for the purpose of news, updates, and marketing.

Duration

We retain your personal information only as long as necessary for the purposes for which it was originally collected (or to which you have subsequently consented) and as permitted or required by applicable law. We observe applicable law and take reasonable steps to ensure that any person or entity receiving personal information for the purposes described above is obligated to protect and keep secure the personal information on your behalf.

Rights

Pursuant to applicable data protection laws, you may have the right to information, notification, blocking, or deletion, and revocation (see section 5).

2. Data Security and Integrity

Your personal information provided to us will be processed on the computer servers (currently Hetzner Online GmbH) on which our website is hosted. G.D.G. Software takes commercially reasonable precautions to protect the information about our customers and visitors to our website. Your personal data is transmitted in encrypted form over the Internet via an SSL process (Secure Socket Layer). We use adequate technical and organizational measures designed to secure our website and the personal data for which you are responsible against loss, destruction, access, modification, or distribution by unauthorized personnel.

However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of personal information submitted by customers and visitors of the website. We disclaim any warranty, express or implied, that any such security precautions will not be broken, violated, or in some way compromised.

Your customer account can only be accessed by your authorized personnel entering their personal passwords (activation codes). You are responsible for maintaining the confidentiality of all passwords, which should not be shared among your employees. Always keep your password and access information confidential, and close the browser window once you have finished communicating with us, especially if your personnel share a single computer with others. You have the rights explained below to control personal data for which you are responsible. We ensure that you have access to the personal data you provided us and that you can review and correct it if necessary.

3. Our Service Providers

We use other companies, which may include present or future corporate affiliates, to provide joint services or certain services to us or on our behalf and help us operate our business. We may share your information with our service providers in connection with their provision of services to us. We may also allow these companies to use anonymous information, and to use aggregated personal information on an anonymous basis (i.e., where the aggregated data cannot identify you personally), for their business purposes. We will not share your personal information with our affiliates or unrelated third parties for their own marketing purposes without your consent.

Our contact and newsletter forms, and the login, registration and password-reset forms of the customer account, are protected by Cloudflare Turnstile, which processes your IP address and browser signals on Cloudflare's servers to tell humans from bots. For details, see the Cloudflare Privacy Policy.

4. Website Statistics and Advertising

Our website uses Matomo, an open-source web analytics software that we host ourselves, to compile statistics on how visitors use the website: the pages viewed, the page you came from, and your browser and device. This data is stored on our own server and is not transmitted to any third party. Matomo runs only with your consent, given through the cookie banner, and uses cookies; for details, please visit our dedicated cookie policy page. We use these statistics to improve the way our website works.

We also use Google AdSense to display ads on some pages of our website. Please refer to their dedicated policy for further explanation at https://policies.google.com/technologies/partner-sites.

We advertise our products with Google Ads. When you see or click one of our ads, Google processes your data under its own policy, explained at https://policies.google.com/technologies/ads.

5. Right of Information; Notification, Blocking or Deletion; Revocation

In accordance with applicable statutory data protection regulations, individuals have the right to obtain their personal data stored by G.D.G. Software and understand the purposes for which we process it. In the secure area of our website called My Account, customers can view their account-related personal data. Please address your request to the email address stated below in section 7.

If you contact us, we may, for your protection, ask you for additional information to verify your identity. In most cases, we will provide the access you request and correct or delete any inaccurate personal information you discover. However, we reserve the right to limit or deny your request to the extent permitted by applicable law if the disclosure may lead to a breach of applicable law and regulation, e.g., in the case of any legal obligation to retain certain data, or if you have failed to provide sufficient evidence to verify your identity.

You are entitled to have any incorrect data about you corrected. To do this, please contact us and let us know the correct personal data. The correction is made immediately, subject to an integrity check.

You also have the right to request the deletion of personal data held about you. For example, if the personal data was saved without your authorization or knowledge, or if the personal data is no longer required to fulfill the purpose for which it was saved or to fulfill the role for which the relevant (public) body is responsible.

Instead of deletion, you have the right to have your personal data blocked if deletion would contravene mandatory storage periods, deletion is not possible or would be unreasonably difficult, or it is not possible to determine whether the personal data is correct or incorrect. In the case of deleting your personal data, such data will be deleted by us immediately; if you request blocking, your personal data will no longer be used by us.

To request deletion or blocking, it is sufficient to send us an informal email (see section 7).

6. Links to Third-Party Websites

This website provides links to third-party websites that are not under the control of G.D.G. Software. G.D.G. Software makes no representations about third-party websites. When you access a non-G.D.G. Software website, you do so at your own risk. G.D.G. Software is not responsible for the reliability of any data, opinions, advice, or statements made on third-party sites. G.D.G. Software provides these links merely as a convenience. The inclusion of such links does not imply that G.D.G. Software endorses, recommends, or accepts any responsibility for the content of such sites.

7. Data Controller and Data Protection Officer

The data controller of this website is G.D.G. Software SAS.

If you have any additional questions regarding the collection, processing, or use of your personal data, if you wish to obtain information on or to correct, block, or delete your data, or if you wish to revoke previously issued consents, please contact [email protected].

To contact the Data Protection Officer, please refer to our legal mentions or send an email to [email protected].

8. Policy Changes

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

Last policy update on October 10th, 2026: customer account on this website, sign-in with Google and anti-spam check on the forms added; website statistics now describe Matomo instead of Google Analytics; Google Ads added. Previous update on October 2nd, 2025: updated MoR references.

This is the Personal Data Protection Policy for G.D.G. Software SAS. If you have questions about this privacy policy, feel free to contact us at [email protected].